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Your guide to airport information services at John Paul II International Airport Kraków-Balice - We offer information on hotels, rental cars, airport facilities, parking, transportation, maps, and other services for your arrival to John Paul II International Airport Kraków-Balice.

John Paul II International Airport Kraków-Balice
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John Paul II Intl Airport Kraków-Balice Info.

The information desk is located in the central part of the passenger terminal. It includes a phone information desk available at (+ 48 012) 285 51 20, two information booths and a publicly available current information visual system.

Toilets in all parts of the passenger terminal are adjusted to the disabled, and are accompanied by the escalator, lift, adjusted and profiled access routes for wheelchairs around the terminal and at the parking lot as well as professional, trained personnel of airport service ready to help you in every situation.

This facility offers all necessary dressings, bandages and other first aid materials needed in emergency. It is located in the public part of the passenger terminal.

A branch of Bank Przemyslowo Handlowy PBK S.A. is open form Monday to Friday between 7.45 and 21.00. You can also exchange money here.

Post Office, open Monday till Friday, 8.45 a.m. - 2.45 p.m. bank and ZUS payments (transfers), post remittances, letters, postcards, stamps.

Tickets are sold on the ground level in the public part of the passenger terminal.

John Paul II International Airport Kraków-Balice
(Miedzynarodowy Port Lotniczy im. Jana Pawla II Kraków-Balice) is an international (intercontinental) airport located near Kraków (in the village of Balice, 11 km west of the city, 35 minutes from the city centre), in the south of Poland. It opened for civil aviation in 1964. Earlier, there was an airport operating at Kraków-Rakowice-Czyzyny, now the site of the Polish Aviation Museum.

The current Kraków airport is the second biggest airport in the country after the Warsaw airport (Warsaw Frederic Chopin Airport), and is the leading Polish regional airport. The Kraków airport has very good prospects of development as almost eight million people live within 100 kilometers of it. It also has a favourable location in the network of existing and planned motorways in this region of Poland.

In 1995 the airport was named after Pope John Paul II, who spent many years of his life in Kraków and passed away on April 2, 2005.

In 2003, when Irish low-fare airline Ryanair was said to be interested to start its service from John Paul II International Airport, the airport authorities refused to reduce the airport fee. The regional authorities of Kraków and Malopolskie Voivodship decided to build a new airport near the existing one, using the infrastructure of the military airbase. Finally the agreement was reached and the airport was opened to other low-cost carriers like Sky Europe, Germanwings, Easyjet or Centralwings.

But the regional authorities still want to attract Ryanair and it is often said that Ryanair is probably planning on using the Kraków airport as its hub in Central and Eastern Europe. The number of flight destinations from the Kraków airport is growing every year. In 2005 there would be probably more than one million passengers

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Contact Us

  • Customer Service: 1-866-966-3042
  • New Reservations: 1-866-966-3042