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Welcome to New Chitose Airport

Your guide to airport information services at New Chitose Airport - We offer information on hotels, rental cars, airport facilities, parking, transportation, maps, and other services for your arrival to New Chitose Airport.

New Chitose Airport
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New Chitose Airport Information

The New Chitose Airport is the largest airport on the island of Hokkaidō, and the third busiest airport in all of Japan. Located just southwest of the city of Chitose, this airport serves the entire Sapparo metropolitan area; Sapparo is the largest city on Hokkaidō and the fourth largest city in nation. The airport has been serving the area since 1991, when in opened to replace the Chitrose Airport, which was closed in order to become an Air Force base.

New Chitrose Airport serves both domestic and international travelers, though most of its gates are dedicated to domestic flights. Of the 24 total airport gates, 18 are reserved for domestic flights and only the remaining 6 are used for international flights. The two parts of the airport are connected via three walkways that contain shops and restaurants.

A variety of different airlines make their services available to and from the New Chitose Airport. These airlines include Japan Airlines, Air France, Air Canada, British Airways, and All Nippon Airlines. Some of the most commonly flown routes are those to and from Tokyo and Narita. From Tokyo, one can take flight to many other airports around the world, including long-haul trips to the west coast of the United States.

While traveling through the New Chitrose Airport, or dropping off a loved one for his flight, it's possible to enjoy restaurants and shopping in both the domestic and international terminals. Some restaurants are also located in the connecting walkway between the domestic and international. The options range from western cuisine to ramen dishes and Japanese sushi restaurants. In select restaurants, large groups can be accommodated or you can take your food to go.

International travelers may also enjoy duty free shopping. When someone makes a purchase in a designated duty free shop, there are a few advantages. Firstly, no local taxes or duties are applied to the sale, so the products cost less than if they were purchased in another shop. Once the traveler lands in his destination, he doesn't have to claim the duty free items on his landing card, so they are not counted against the maximum import restrictions. Only international travelers who are checked in for a flight may access these shops.

Domestic passengers can find souvenir and confectionery shops in their terminal as well, however all local taxes will be applied to the purchases. Items sold here include Japanese candy and other treats, novelty t-shirts, Hello Kitty merchandise, and clothing. The Chitose Outlet Mall Rera, which is located just 10 minutes by free shuttle from the airport, also has a satellite location within the airport itself. Here you can find items for sale like Champion brand clothing and St. Cousair wines.

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Contact Us

  • Customer Service: 1-866-966-3042
  • New Reservations: 1-866-966-3042